WOMEN'S SHOES LUCIANA

Regular: 263,00 lei

Sale: 263,00 lei
Regular: 438,00 lei

Sold Out

Unit Price: per

SKU 8-24-36

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Details
Sizes

Women's shoes with a classic "decollete" line, with a strap and elegant buckle. They are made entirely of genuine leather.

Fast Delivery

We always strive to process and prepare your orders within 5 working days.

Quality Guarantee

All our products are handmade with care, which is why you can bet on their impeccable quality.

14 Day Return Period

If for any reason you want to return your order, we offer a 14-day period for return notification.

Proven manufacturing quality

Specially selected materials suitable for the model.
Handmade with attention to detail. 1/30 pairs daily.
High-quality natural outer and inner leather.
Tested lasts on which we have been making our heeled shoes for almost 25 years.

FREQUENTLY ASKED QUESTIONS

ORDER

What size should I order?

If you are not sure which size is right for you, see our size chart. It is located under the available sizes for each of our products. For additional questions, contact us.

The shoes I want are sold out, will there be a restock?

As many of you already know, we at MARTINI produce our products ourselves, which gives us the advantage of stocking our collections as quickly as possible. We are always available for you to ask about a specific model and its availability. +359877817616

Can I combine two or more orders into one shipment?

Of course! The only condition is that the orders must be placed on the same working day. For a faster response, you can call us at +359877817616

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DELIVERY

How long does it take to send my order?

According to the production time of your new favorite pair, the average delivery time is 3 working days, any period longer than this will be mentioned when confirming your order by phone. If you have additional questions, do not hesitate to contact us!

Which courier companies do you use?

MARTINI uses the courier company Econt for all orders within the territory of the Republic of Bulgaria! For all orders outside the country, we work with DHL.

How can I track my order?

You will receive an email with a tracking number when your order is shipped, with which you can track your package at the following link - https://www.econt.com/services/track-shipment

EXCHANGE AND RETURN

How do I return an item?

We at MARTINI always strive to make the ordering process or its return/exchange easier for you. That is why, together with your order, you will receive a detailed return or exchange form, located at the very top of your shoe box.

There you will also find detailed instructions and fields to fill out. Do not hesitate to call us at +359877817616 if you have any additional questions.

What is the return policy?

Returns must be requested within 14 days of receiving the order, after which the goods must be sent back within 7 days.

The goods must be in their original unused and packaged condition (with the original MARTINI box, wrapping paper, and a completed return form).

Returned products that do not meet this criterion will be sent back to you. Please ensure that the shoebox is safely packed, as we will not refund the full value of items that were not properly protected during transportation.

In case you want to return a product, the shipping costs are borne by the customer!

After returning a product, the amount will be refunded within 14 business days after we receive your order back! Please send the product back to an Econt Marten office – Marten, Rodopi St. No. 2.

Could I exchange a product for a different size, color, or model?

Of course! Please fill out the product exchange form (found in the box of your shoes) and send the shoes back to us – Marten city, Econt office, Rodopi St. 2

For exchanges, courier services are at MARTINI's expense.